Privacy Policy

Effective Date: May 5, 2025

Thank you for choosing The Parent Pro. Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including our website, mobile app, and any related services (collectively referred to as the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the Services.

1. Information We Collect

We collect information to provide better services to our users and to enhance your experience. The types of information we collect include:

1.1 Personal Information

Name
Email address
Phone number
Date of birth
Profile picture (optional)
Payment and billing information for subscriptions or purchases

1.2 Co-Parenting Data

Information about shared custody schedules
Incident reports, expenses, and other co-parenting-related data you choose to input

1.3 Automatically Collected Information

IP address
Device information (e.g., operating system, device model, app version)
Usage data, such as interaction logs and features accessed

1.4 Location Data

Location information for features such as meeting scheduling or shared calendars, if enabled.

2. How We Use Your Information

We use the information we collect to:

Provide and improve the Services.
Facilitate communication between co-parents.
Manage your account and preferences.
Process payments for subscriptions or purchases.
Send you important updates, notifications, and promotional content (you may opt out of promotional content).
Enhance safety and security within the app, such as tracking incidents or facilitating shared scheduling.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your information to third parties. We may share your information in the following circumstances:

With Co-Parents: Information shared on the platform may be visible to the co-parent(s) involved in your account.
With Service Providers: Third-party providers who assist with app functionality, such as payment processors or cloud hosting services.
Legal Requirements: When required by law, subpoena, or other legal process.
Business Transfers: If The Parent Pro is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Despite our efforts, no system is entirely secure. We cannot guarantee the absolute security of your data.

5. Your Choices and Rights

You have the following rights regarding your personal information:

Access and Update: Review and update your account information at any time.
Data Deletion: Request the deletion of your personal data by contacting us at support@theparentpro.com.
Opt-Out: Manage your preferences for receiving promotional emails or notifications.

6. Data Retention

We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy

The Parent Pro is not intended for use by children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without proper consent, please contact us at support@theparentpro.com.

8. Third-Party Services

Our Services may include links to third-party websites or services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. Please review their privacy policies before engaging with their services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

The Parent Pro LLC Email: support@theparentpro.com Website: https://theparentpro.com

By using The Parent Pro, you acknowledge that you have read and understand this Privacy Policy.

11. Phone Number Privacy and Secure Calling

The Parent Pro uses secure call bridging through a verified toll-free number (+1 (855) 440-1175) to connect co-parents. Your personal phone number is never shared with the other party. Calls are routed through our system using privacy-protecting technology to maintain anonymity and confidentiality for both users.

Additionally:

Calls may be recorded and securely stored to support transparency and accountability.
You may be offered the option to save The Parent Pro's toll-free number as a contact to prevent spam filtering.
These safeguards are in place to promote a safe, respectful co-parenting environment.